Privacy Policy Statement

Turnsy (hereinafter referred to as "we") attaches great importance to user privacy and personal information protection. This Privacy Policy is intended to explain how we collect, use, store and protect your personal information when you use our services, as well as your related rights. Please read this policy carefully to fully understand your rights and obligations.

1. Information Collection

When you use our services, we may collect the following types of information:

  • Basic personal information: including your name, email, phone number, etc.
  • Account information: your username, password, security questions and answers.
  • Transaction information: your transaction records on the platform, information about purchased and sold goods.
  • Device information: your device model, operating system, IP address, etc.
  • Location information: with your permission, we may collect your geographic location information.
  • Usage behavior information: how you use our services, browsing history, etc.

2. Information Use

The information we collect will be used for the following purposes:

  • Provide, maintain and improve our services.
  • Process your transaction requests and deliver services.
  • Communicate with you, respond to your inquiries and requests.
  • Conduct identity verification and prevent fraudulent activities.
  • Provide personalized services and recommendations.
  • Comply with legal obligations and protect our rights.

3. Information Sharing

We respect your privacy and will not share your personal information with third parties unless:

  • We obtain your explicit consent.
  • We comply with legal requirements or respond to government requests.
  • We share with our service providers and partners to assist us in providing services.
  • We transfer relevant information in the event of mergers, acquisitions or asset transfers.

4. Information Protection

We take various security measures to protect your personal information from unauthorized access, use or disclosure:

  • Use encryption technology to protect sensitive information.
  • Implement access control measures to limit access to personal information.
  • Conduct regular security assessments and update security measures.
  • Require employees to comply with strict confidentiality policies.

5. Cookie Usage

We use cookies and similar technologies to improve your user experience, such as:

  • Remember your preferences.
  • Analyze website usage.
  • Provide personalized content and advertisements.

You can refuse cookies through browser settings, but this may affect the use of certain functions.

6. Protection of Minors

We attach importance to the protection of minors' personal information. We will not intentionally collect personal information of minors without the consent of their parents or guardians. If we unintentionally collect personal information of minors, we will immediately delete the relevant data.

7. Information Retention

We will retain your personal information for the period necessary to achieve the collection purpose, unless the law requires or allows a longer retention period.

8. Your Rights

You have the right to access, correct, update or delete your personal information, and you also have the right to restrict or object to certain information processing activities. To exercise these rights, please contact us.

9. Policy Updates

We may update this Privacy Policy from time to time. After the update, we will publish the new version on the website and notify you as appropriate. It is recommended that you regularly check this policy to stay updated.

10. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us through the following methods:

Contact Email: zhuanshou@gmail.com
Contact Phone: 852-65774522 (Hong Kong) 853-67894565 (Macau)

Last Updated: December 1, 2023